Session > Revolution of Experience: CRM in the Age of AI

Revolution of Experience: CRM in the Age of AI

Key learnings:

Content

• Latest innovations in AI that will bring efficiency and productivity in your company
• How Salesforce can empower your business to create great customer experiences
• Gain insights into the future landscape of AI

Since establishing our AI research team in 2014, Salesforce has foreseen a world where AI would be at the core of every successful business. As we navigate through crises and rising customer expectations, transitioning to an AI-first approach isn't just an aspiration, it's an imperative. Every business must have an AI strategy, and the time is now!
Discover the latest innovations in AI that are bringing efficiency and productivity to everyone in your company. Explore how Salesforce empowers businesses to create phenomenal customer and employee experiences. Gain insights into the future landscape of AI in business and understand the foundational principles for a successful AI strategy.

Speakers