Location
Kaptol Boutique Cinema, Nova Ves 17, 10000, Zagreb, Croatia
(1,5 h from Ljubljana, 3,5 h from Belgrade)
09:00 - 16:30
See more about the programme
Session > Cultivating Customer Excellence
Cultivating Customer Excellence: Leveraging AI, Data, and CRM for Frictionless Consumer Engagement
In this informative session, we will explore the strategic utilization of AI, data analytics, and CRM systems to enhance consumer engagement. Dive deep into the world of omnichannel strategies, personalization techniques, and loyalty-building approaches, all backed by data-driven insights. Elevate your customer engagement game with professional insights that will shape the future of your business relationships.